General Information and Opening Hours

General Information and Opening Hours

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    For any Consular matter, please email - consular@hague.mfa.gov.il
    Bear in mind that any other email address is no longer valid.

    Basic Information
    Addresses of the mission
    Embassy of Israel
    Consular section
    Johan de Wittlaan 5
    2517 JR The Hague


     
    Reception hours for consular services
     
    ​Reception Hours (Appointment must be made. Click Here)
    ​Telephone Reception Hours
    ​Monday
    ​09:30 – 13:00
    14:00-16:30​
     
    ​Tuesday
    ​09:30 – 13:00
    14:00-16:30
    ​Wednesday
    ​09:30 – 13:00
    14:00-16:30
    ​Thursday
    ​09:30 – 13:00
    ​14:00-16:30
    ​Friday
    ​09:30 – 13:00
    -
     
    Appointments are to made solely by email​ - the only exception would be a loss of Israeli passport.

    Telephone reception hours for consular servi​​ces

    The telephone numbers at the consulate are: +31-70-3760570
    Phone calls are answered only from 14:00 to 16:30.
    In case of emergency ONLY please call: +31-63-4138229 or send an email to: Herum@hague.mfa.gov.il

    ​Travel with Medication? please follow the guidelines in the following link:

    https://www.netherlandsworldwide.nl/travel-abroad/medicines​

    Jurisdiction
    The Netherlands.
     
    Security instructions for people who wish to obtain consular services at the mission offices
    1.   Please bring a photo ID.
    2.   Every visitor and his belongings will be required to undergo a security check.
    3.   For security purposes, no personal objects will be allowed into the mission, including handbags, mobile phones and electronic devices.
    4.   Do not bring large handbags or suitcases to the mission.
    5.   Do not bring food and/or beverage bottles or containers.
    6.   The mission’s security directives apply to people in the consular waiting room. The instructions of the security staff must be obeyed at all times.
     
     Mailing material to the mission
    Material that is mailed to the Consular Department at the mission must be only sent to and collected from the following address:

    Embassy of Israel
    Consular section
    Johan de Wittlaan 5
    2517 JR, The Hague
     
    The sender is responsible for material mailed to the mission.
    It is important to stress that there are cases in which you are required to visit the mission in person. For more detailed information, see the section on Consular Services in Chapter 2.
     
     
    List of qualified translators who work with the mission
    If there is a need for document translation services from the local language into Hebrew or vice versa, see this List of Translators​ to obtain a list of translators.
    This list does not constitute a recommendation for any of the translators appearing on the list. Use of the services of the various translators is the responsibility of the person utilizing the services.
     
     
    Verification of public documents
    There are two possibilities for verifying a public document:
     
    Verification by means of apostille
    In 1978, Israel signed and ratified the Hague Convention Abolishing the Requirement of Legalization for Foreign Public Documents  1961 (hereinafter: the Hague Convention). The purpose of this Convention was to shorten the processes required for a particular country to recognize the official documents issued by another country, by means of apostil certification.

    Public documents and certificates that were issued in one of the countries that are signatories to the above Convention, and which bear the apostil stamp, are valid for presentation in Israel, without the need for additional verification / certification by the diplomatic / consular representative at the Israeli mission.

    Additionally, for countries that are signatories to the Hague Convention, no additional verification is required by the mission consul of the country for which the document is designated, if it was stamped with an apostil in Israel.

    With regard to a list of the countries that signed the Convention, and details about the authority competent to grant apostil certification in each country, as well as additional information, click on the following link:
    http://www.hcch.net/index_en.php?act=conventions.authorities&cid=17
    you can obtain an apostile stamp in one of the regional courthouses, kindly enquire at the city hall (in which you have issued the documents/certificates) where you can receive an apostille stamp, the city hall stamp is not enough to legalize the document/certificate.

    We advise you to check the correctness of the details mentioned in the documents (correct spelling of names, date of birth, gender etc’) before receiving the apostille stamp on the documents.
     
    You can receive an apostille stamp in Den Haag in the address below:
    Rechtbank ‘s Gravenhage
    Prins Clauslaan 61
    2595 AJ ‘s-Gravenhage
    070-3812888

    Verification by means other than apostille
    Verification of a document in a country that is not a signatory to the Hague Convention should be implemented as follows:
    After the document is verified by the competent authority in the foreign country (usually the Foreign Ministry or Ministry of Justice), the Israeli consular representative verifies the signature of the competent authority.
     
    Contacts and inquiries about improving the service provided to the citizens
    • Email can be sent to the following address:
    consular@hague.mfa.gov.il 
    • For feedback on the quality of service provided to the citizens by the mission, click on the following link:
     http://www.mfa.gov.il/mfaheb/feedbackform.htm

    The main laws of the State of Israel on which consular work abroad is based, are as follows:
    • The Law of Return, 5710-1950 with all the amendments thereto over the years.
    • The Entry into Israel Law, 5712-1952 with all the amendments thereto over the years.
    • The Law of Citizenship, 5712-1952 with all the amendments thereto over the years.
    • The Passports Law, 5712-1952 with all the amendments thereto over the years.
    • The Names Law, 5716-1956 with all the amendments thereto over the years.
    • The Population Registration Law, 5725-1965 with all the amendments thereto over the years.
    • The Notaries Law, 5736-1976 with all the amendments thereto over the years.
    • The Defense Service Law (Consolidated Version), 5747-1986 and the authority to implement it abroad with all the amendments thereto over the years.
    • The Crime Register and Rehabilitation of Offenders Law, 5741-1928 with all the amendments thereto over the years.
     
    Details of the Jewish Agency -aliya emissary
     
    Global center for Israel (located in Israel)
    Aliyah & Integration Department
    Toll free number from the Netherlands 
    0800-0221498
    gci-en@jafi.org
     
    Jewish Agency in Amsterdam
    Hila - 020-4421311