Hebrew (read in Hebrew language). All photos must be in size 5x5 cm

Hebrew אובדן דרכון

Information for Israelis abroad

Consular services 

Visa services

List of Forms and Documents for download

Tourist Visa Table​

List of lawyers in Croatia

List of lawyers in Macedonia ​

Consular Prices​

IMPORTANT: Please bring your photo in size 5x5 cm

a.   Address of the mission

Chromos building/11th floor

Ul. Grada Vukovara 271, Zagreb

b.   Reception hours for consular services

Mon-Fri 09:00-12:00

The Consulate will be closed for Jewish and local holidays. For a list of the holidays please READ HERE​​

c. Telephone reception hours for consular services

+385-1-6169504 between 09:00-12:00

Email: consular@zagreb.mfa.gov.il

In case of emergency after working hours, please call +385-1-6169-504

In case of other issues, please call +385-1-6169-502

d.   Jurisdiction

Croatia.

Visa services are provided also for citizens from Bosnia and Herzegovina and other countries.

e.   Security instructions for people who wish to obtain consular services at the mission offices

1.   Please bring a photo ID.

2.   Every visitor and his belongings will be required to undergo a security check.

3.   For security purposes, no personal objects will be allowed into the mission, including handbags, mobile phones and electronic devices.

4.   Do not bring large handbags or suitcases to the mission.

5.   Do not bring food and/or beverage bottles or containers.

6.   The mission’s security directives apply to people in the consular waiting room. The instructions of the security staff must be obeyed at all times.

f.    Mailing material to the mission

Sending consular /notary documents to the embassy’s address is prohibited.

Consular/notaries material should be transmitted by person.

The sender is responsible for material mailed to the mission.

It is important to stress that there are cases in which you are required to visit the mission in person. For more detailed information, see the section on Consular Services in Chapter 2.

g.   List of qualified translators who work with the mission

If there is a need for document translation services from the local language into Hebrew or vice versa you can contact:

Mrs. Doriana Cohen - 0958808139

This does not constitute as a recommendation. Use of the services of the various translators is the responsibility of the person utilizing the services.

h.   List of criminal attorneys

Below is a link to the Croatian Bar Association, whose services can be retained if necessary. The mission is not permitted or authorized to recommend any particular attorney.

http://www.hok-cba.hr/en

This link does not constitute a recommendation for any attorney. Use of the services of the various attorneys is the responsibility of the person utilizing the services.

i.    Verification of public documents

There are two possibilities for verifying a public document:

1.   Verification by means of apostille

In 1978, Israel signed and ratified the Hague Convention Abolishing the Requirement of Legalization for Foreign Public Documents - 1961 (hereinafter: the Hague Convention). The purpose of this Convention was to shorten the processes required for a particular country to recognize the official documents issued by another country, by means of apostil certification.

Public documents and certificates that were issued in one of the countries that are signatories to the above Convention, and which bear the apostille stamp, are valid for presentation in Israel, without the need for additional verification / certification by the diplomatic / consular representative at the Israeli mission.

Additionally, for countries that are signatories to the Hague Convention, no additional verification is required by the mission consul of the country for which the document is designated, if it was stamped with an apostille in Israel.

With regard to a list of the countries that signed the Convention, and details about the authority competent to grant apostille certification in each country, as well as additional information, click on the following link:

http://www.hcch.net/index_en.php?act=conventions.authorities&cid=17

In Croatia Apostil signatures can be obtained through the Municipal courts or the Ministry of Justice and Administration 

Apostille stamps on public certificates, which were issued in Zagreb, can be done at  the following address:

Municipal Civil Court in Zagreb (Općinski građanski sud u Zagrebu) ,GradaVukovara street, no. 84  (Ulica grada Vukovara 84), Room: 503/V, Phone no: 6126 697 , working hours: Monday to  Thursday (8:30 -12:00 hrs)

For information  related to  Apostille stamps on public certificates issued  in other cities in Croatia, please  visit the Ministry of Justice website, as indicated below:

http://sudovi.pravosudje.hr/

2.   Verification by means other than apostille

Verification of a document in a country that is not a signatory to the Hague Convention should be implemented as follows:

After the document is verified by the competent authority in the foreign country (usually the Foreign Ministry or Ministry of Justice), the Israeli consular representative verifies the signature of the competent authority.

j.    Contacts and inquiries about improving the service provided to the citizens

·        Email can be sent to the following address:

·        For feedback on the quality of service provided to the citizens by the mission, click on the following link:

      http://www.mfa.gov.il/mfaheb/feedbackform.htm

k.   The main laws of the State of Israel on which consular work abroad is based, are as follows:

·        The Law of Return, 5710 - 1950 - with all the amendments thereto over the years.

·        The Entry into Israel Law, 5712 - 1952 - with all the amendments thereto over the years.

·        The Law of Citizenship, 5712 - 1952 - with all the amendments thereto over the years.

·        The Passports Law, 5712 - 1952 - with all the amendments thereto over the years.

·        The Names Law, 5716 - 1956 - with all the amendments thereto over the years.

·        The Population Registration Law, 5725 - 1965 - with all the amendments thereto over the years.

·        The Notaries Law, 5736 - 1976 - with all the amendments thereto over the years.

·        The Defense Service Law (Consolidated Version), 5747 - 1986 and the authority to implement it abroad - with all the amendments thereto over the years.

·        The Crime Register and Rehabilitation of Offenders Law, 5741 - 1981 - with all the amendments thereto over the years.

l.    Details of the Jewish Agency aliyah emissary

Below are details on the Jewish Agency emissary in your area:

The Jewish Agency's office is located in Belgrade. For inquiries please contact Miroslav Grinwald at + 381-1-12621837

m. Local characteristics

Croatians visiting Israel for less than 3 month's do not need a visa. Croatians entering Israel for a longer period or for non touristic purposes (i.e. work, studies etc.) need to obtain a visa at the Embassy. The same applies to Israeli's intending to visit Croatia.